Shipping Policy

Effective Date: July 28, 2026

Thank you for shopping at Theneedohs.shop.

We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is successfully confirmed.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons or promotional events, processing times may be slightly longer.

2. Shipping Destinations

We currently ship to customers in multiple countries and regions. Shipping availability may vary depending on your location.

If we are unable to deliver to your address, we will notify you as soon as possible.

3. Estimated Delivery Time

Estimated delivery times are as follows:

Order Processing: 1–3 business days
Standard Shipping: 7–15 business days

Delivery times are estimates only and may vary due to customs clearance, weather conditions, carrier delays, holidays, or other circumstances beyond our control.

4. Shipping Costs

Shipping fees are calculated and displayed during checkout before your order is completed.

Any applicable taxes, customs duties, or import fees required by the destination country are the responsibility of the customer unless otherwise stated.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Please allow up to 48 hours for tracking information to become active.

6. Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order.

We are not responsible for delays or delivery failures caused by incorrect or incomplete shipping information provided by the customer.

7. Lost or Delayed Shipments

If your package is significantly delayed or appears to be lost during transit, please contact us.

We will work with the shipping carrier to investigate the issue and provide an appropriate resolution whenever possible.

8. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

Your order number
Photos of the damaged product
Photos of the shipping package

This information will help us resolve your request as quickly as possible.

9. Contact Us

If you have any questions regarding shipping, please contact us.

Company Name
Wuhan Suiliangbu Trading Co., Ltd.

Website
http://theneedohs.shop/

Email
leiyang7271@163.com

Business Address
Room 1053, Area A, No. 19, Building 27, Xin Community, Shanjiedao, Caidian District, Wuhan, Hubei Province, China